Management of Actual & Potential Aggression. Certified by C.P.I (U.K).
This Course is a must for anyone who may encounter aggressive, agitated, angry or threatening behaviour. Previous participants include Traffic Wardens, Teachers, Carers, Nurses, SNA's, Doctors and many others from a broad range of careers.
A mixture of theory, practical and role play makes this an interesting, informative and useful course.
Becoming ever more popular and invaluable the Course now has a new format
Participants complete a 3-hour on-line component. This must be completed before undertaking the direct learning section of the Course. Bookings now accepted by phoning 044-9340664.
Please note numbers are limited and early booking is essential.
Course places must be fully paid 10 days in advance of commencement to allow for on-line tuition.
We offer this Course every 6 to 8 weeks.
Please note booking fees are non-refundable/non-transferable except in the event of Impact Training cancelling the Course.
Impact Training will deliver Courses on site if you have sufficient numbers - Please call 044-9340664 to discuss